Privacy Policy

Last updated: March 6, 2026

1. Introduction

SociMint ("we", "our", "us") operates the socimint.com website and the SociMint platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you sign up via a third-party service (e.g., Google), we receive your name and email from that provider.

2.2 Social Media Data

When you connect social media accounts, we access data necessary to provide our services, including profile information, post content, analytics metrics, and engagement data. We only access data you explicitly authorize through each platform's OAuth flow.

2.3 Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, device information, and IP address.

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs the handling of your payment information.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our platform
  • Schedule and publish content to your connected social media accounts
  • Generate AI-powered content suggestions and analytics reports
  • Send transactional emails (e.g., password resets, billing notifications)
  • Improve and personalize your experience
  • Detect and prevent fraud or abuse

4. AI-Generated Content

Our platform uses AI models to generate text, images, and video content. The prompts you provide and the content generated are processed to deliver the service. We do not use your generated content to train AI models. Brand data you provide (voice, guidelines, visual preferences) is stored securely and used solely to personalize your content generation.

5. Data Sharing

We do not sell your personal data. We share data only with:

  • Service providers — hosting (Vercel), database (Supabase), email (Resend), payments (Stripe), AI providers (Anthropic, OpenAI), media storage (Cloudinary), social media API provider (Late)
  • Social media platforms — only the data required to publish content and retrieve analytics on your behalf
  • Legal authorities — if required by law, regulation, or valid legal process

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law. Analytics data may be retained in anonymized form.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, role-based access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to or restrict certain processing
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@socimint.com.

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics are collected server-side without cookies where possible.

10. Children's Privacy

Our service is not directed to individuals under 16. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@socimint.com.